Why use CMOS

Enhanced Collections Performance Increased Cash Collections, better rate of return Improved Cash Flow Achieved by our Significant expertise and proven experience in the Credit Management & Collections industry Reduced Operating Cost Lower DSO – Direct Savings Overhead flexibility. Look in facility and monthly reporting on cases. Innovation – Using Business Intelligence to understand customer profiles & Trends. Reduced Debt Write-Off Distinguish Early between  “can’t pays” & “won’t pays” Work with your customers to find a solution. Facilitation & Negotiation Review of Write-Off Policies and on-going collection activity. Reputational Risk Management Reputational Risk Management is of paramount Relationship Management of Clients and their Customers All Staff are fully trained in Negotiation and Facilitation skills. Full awareness of Regulatory and Legal Issues. Ongoing Internal Audits on Collection techniques and processes. Quality Assurance Programs including fully monitored and recorded agent phone calls. Operational Flexibili tailors its services to meet Clients needs. Reporting & Pricing Flexibility. Policies and Procedures shaped to efficiently work with Clients Implement creative, flexible and cost effective approaches which achieve the required deliverables and enhance the overall value to the Client. The values of Integrity, Reliability and Expertise underpin our interaction with all stakeholders - customers, staff, suppliers and the general public in the pursuit of these objectives.

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